Returns

Luxury Promise offers you 100% satisfaction on purchasing from our website. Luxury Promise is a market place for private sellers to sell their items.

All items go through our strict checks to ensure the item you are buying is 100% authentic and the condition is correctly described by the seller.

We do not have a return or exchange policy as items are sold by private individuals, unless the private seller states they will accept a return.

(Please Note: No return is offered on Hermes Birkin and Kelly bags.)

CONTACT INFORMATION Return and Refund questions should be sent to:

Luxury Promise Office A, Bulgari Hotel, 171 Knightsbridge, London SW7 1DW, United Kingdom

Or E-mail: info@luxurypromise.com

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