We would like to take a moment to express our sincerest gratitude to our wonderful community of buyers & sellers from all over the world for supporting us on our growth journey. Luxury Promise was founded in London in 2017 with the vision of providing the best experience in luxury resale shopping. After receiving overwhelming support from our growing community, and expanding our operations across London, Dubai, Singapore & New York - We are proud to announce that we will be establishing our London HQ in the heart of central London with a state-of-the-art facility in 2023.

Our growth is a result of our incredible community & none of this would have been possible without your support. In this period of transition, we request your patience & support as always and would like to share a few notes regarding our operations in this transition period. 

Our e-commerce facility will be operating as usual, to send us any items to sell & for any returns outside of DHL, please email customercare@luxurypromise.com who will be able to assist. 

In the interim period, we will not be hosting any customers for appointments at our store. If you would like any additional information on your purchase, please contact customercare@luxurypromise.com 

We will be hosting appointments at our Hermes Vault as usual. Please book your appointments by contacting sell@luxurypromise.com or +4407500546753

Thank you so much for your patience & kind understanding through this period of transition. We cannot wait to host you at our new facility very soon! Please watch this space for updates & catch us on our regular live shopping shows on our website!