Payments

Currency

All our transactions are in GBP, any other currencies quoted on our site are for guidance only.

Credit card payments

We accept payments from all major credit cards (including American Express). The cards are charged via our secure payment partners; Stripe, PayPal and Authorize.net for the order value, plus shipping. Credit card companies may apply additional charges such as currency fees for international purchases.

Contact information

For any further shipping or payment questions, please contact hello@luxurypromise.com 

Or you can write to us at: Luxury Promise London, Office A, Bulgari Hotel, 171 Knightsbridge, London, SW7 1DW, UK or Luxury Promise Dubai, 14th Floor, Boulevard Plaza Tower, Sheikh Mohammed bin Rashid Boulevard, Dubai, UAE.

* Due to current Covid restrictions in the UK you may experience slightly longer delivery times. We're working hard to cause as little disruption to our service as possible.