Contact Us

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We would like to take this opportunity to express our gratitude to our growing community worldwide for supporting us in scaling our operations. Luxury Promise began as a small business within the UK to what is now a world renowned resale platform with a growing global audience & customer base from all over the world.

Luxury Promise will be scaling up their operations over the coming months, we intend to bring you better tech, customer service and most importantly: bags! Whilst we do this there will be delays in response times and shipping in order to improve these functions. We thank you our wonderful community, for your continued patience and support whilst on this journey with us.

(Hermès bags cannot be viewed at our South Molton boutique. Please email grace@luxurypromise.com to book a Hermès viewing appointment.)

If you'd like to get in touch about something, please either call us (numbers below), email us at customercare@luxurypromise.com, or use the form below.

London Boutique

62 South Molton Street,
Mayfair,
London,
W1K 5SR,
United Kingdom

Boutique Opening Hours :

Monday - Friday 11am-6pm

Saturday: Closed 2nd July

Sunday: Closed 3rd July

Phone: +44 (0) 750 054 6753 Buying, Selling and Sourcing Mon-Fri 9.30am-6pm

Phone: +44 (0) 737 928 1741 Customer Care Mon-Fri 9.30am-6pm

sell@luxurypromise.com

customercare@luxurypromise.com

HEAD OFFICE

London

Office A, Bulgari Hotel,
171 Knightsbridge London,
SW7 1DW,
United Kingdom

Dubai

Dubai Design District D3,
Building 4, Unit B303,
Dubai, UAE

Opening Hours:

Monday-Friday 10am-6pm

Phone: +97 (1) 585 878 950 Dubai Enquiries