Contact Us
DROP US A LINE
In regard to COVID 19, our first priority is the safety and well-being of those we work with and serve, including our customers, employees, suppliers, and partners. For that purpose, we have proactively implemented processes to protect the team, and our community of buyers and sellers. Please note, that responses may be delayed, and we are trying our best to still get back to you immediately. If you have numbers directly of team members and you are not getting a response, please be considerate of the current circumstances. Should you need to contact us urgently, please send us a message on Instagram (@luxurypromise) and we will endeavour to help. Alternatively, reach us on our customer care number 07379281741
To book an appointment at the London Boutique, please click here.
(Hermès bags cannot be viewed at our South Molton boutique. Please email grace@luxurypromise.com or Sade@luxurypromise.com to book a Hermès viewing appointment.)
If you'd like to get in touch about something, please either call us (numbers below), email us at customercare@luxurypromise.com, or use the form below.
London Boutique
62 South Molton Street,
Mayfair,
London,
W1K 5SR,
United Kingdom
Opening Hours:
Mon - Fri: 10am - 6:30pm (By appointment only)
Sat: 12pm - 7pm
Sun: 12pm - 6pm
HEAD OFFICE
LondonOffice A, Bulgari Hotel,
171 Knightsbridge London,
SW7 1DW,
United Kingdom
Opening Hours:
By appointment only.
By appointment only.
Dubai
14th Floor, Boulevard Plaza Tower
Sheikh Mohammed bin Rashid Boulevard
Dubai, UAE
Opening Hours:
Sunday to Thursday: 10am - 6pm
Sunday to Thursday: 10am - 6pm
Phone: +44 (0) 750 054 6753 Buying, Selling and Sourcing
Phone: +44 (0) 746 448 3755 Buying and Selling
Phone: +97 (1) 585 878 950 Dubai Enquiries
Phone: +44 (0) 737 928 1741 Customer Care and After Sales